Jacksonville Veterans Memorial Arena

Jacksonville Veterans Memorial Arena Phone: (904) 630-3900

Directions to Jacksonville Veterans Memorial Arena

FROM THE NORTH:
- take I-95 South to Union Street/Riverfront exit
- continue approximately 2 miles to Union Street
- remain in one of the two left lanes
- continue straight onto the Matthews Bridge ramp
- take the Sports Complex exit before the bridge
- follow the signs to the arena

FROM THE SOUTH:
- take I-95 North to the Main Street exit
- go over the Main Street bridge
- stay in the right lane
- take 1st ramp on right through yield sign onto Water Street
- veer left on to Ocean Street
- immediately turn right at Bay Street traffic light
- continue East on Bay Street (approximately 1 mile)
- turn left on A Phillip Randolph Blvd

FROM THE WEST:
- take I-10 East to I-95 North
- take I-95 North to Union Street/Riverfront exit
- continue approximately 2 miles to Union Street
- remain in one of the two left lanes
- continue straight onto the Matthews Bridge ramp
- take the Sports Complex exit before the bridge
- follow the signs to the arena

FROM THE EAST:
- take Atlantic Blvd West to Southside Blvd
- turn right on Southside Blvd
- turn left onto Arlington Expressway (1st light)
- continue West on Arlington Expressway over Matthews Bridge
- follow to the Sports Complex exit
- follow the signs to the arena

Accessibility

FOR WHEELCHAIR USERS AND MOBILITY-IMPAIRED USERS
Jacksonville Veterans Memorial Arena meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, phones, ATMs and counters are accessible to guests with disabilities. Additional services are listed below.

ACCESSIBLE TICKETS / SEATING
Wheelchair accessible seats are available in all price levels. One companion ticket may be purchased with each wheelchair accessible ticket. Please indicate when buying tickets if you require accessible seating. You may purchase handicapped-accessible seating in person at the Box Office during normal business hours or by calling 904.630.3900.

ACCESSIBLE DROP-OFF
The preferred drop off location for the Jacksonville Veterans Memorial Arena is at the corner of A. Philip Randolph Blvd. and Duval Street.

SERVICE ANIMALS
Trained guide dogs or service animals are permitted to assist guests inside the arena. If special accommodations are required for your service animal, please notify us at the time of ticket purchase. All other animals are prohibited.

ELEVATORS
Elevators are located throughout each venue when necessary for wheelchair access to all levels.

TELEPHONES
Accessible telephones are available on each level. TDD machines and volume-enhanced phones are available. At the Equestrian Center, phones are available in the Administration Office.

EMERGENCY EVACUATION
Staff members have been trained in emergency preparedness and evacuation procedures. Key employees are assigned to assist patrons with disabilities to safety.

FIRST AID
A full-service first aid station on the arena concourse will be supplemented by roving emergency medical technicians. Please contact an usher if you need medical assistance.